What happens if a Buyer doesn’t pay or backs out of a sale?

Follow

On Flippa, Buyers are expected to follow through once they place a bid or make an offer. Backing out is strongly discouraged.

However, buyers may withdraw from a sale if:

• They discover new information about the Seller or business that changes the value or risk of the deal.

• Their personal or financial situation changes, making it impossible to proceed.

If a Buyer changes their mind:

• Before paying, or while payment is in escrow (no assets transferred):

  • The sale can be cancelled.

  • The Seller can relist the business for free.

• If assets were transferred, but payment hasn’t yet been released to the Seller:

  • The assets must be returned to the Seller in the same condition.

  • The Seller must confirm the return and condition before a refund is issued.

If there’s a dispute about returned assets:

• Funds will be held until both parties agree on a solution.

• If no agreement is reached, Flippa recommends seeking independent arbitration or legal advice.

Important: Repeated sale cancellations can result in sanctions on a user’s account, including a permanent ban.

Flippa disputes and Buyer obligations

Disputes on Flippa can happen if a Buyer fails to complete payment after winning an Auction or accepting an offer. Here’s what to know:

• Buyers who win or accept a deal are expected to follow through with the purchase.

• If a Buyer doesn’t pay, Sellers can report the issue to Flippa Support.

• Sellers must wait 48 hours after a deal has been made to submit a dispute.

• Flippa may investigate, cancel the sale, or take action against the Buyer.

• While payment can’t be forced, Sellers can relist their asset if needed.

Tips to avoid disputes:

• Communicate clearly before finalizing a deal.

• Buyers should do their due diligence before bidding.

• Sellers can use Flippa’s Escrow service to secure payments.

If you need assistance with filing a dispute or canceling a deal, feel free to reach out to our support team.