Flippa offers a 24hr 'change of mind' guarantee. If you list your asset or business on Flippa and have decided you no longer wish to sell, simply contact Flippa support and we will remove the listing and refund your money immediately. Listing fees will also be refunded as required by Australian law.
If Flippa issues you a refund, that refund will be paid to you using the same payment methods you used to pay any Fees to Flippa or via any other method Flippa chooses from time to time.
If you, as a Seller withdraw a listing (where permitted by the Rules) after 24hrs, then unless we otherwise expressly state to the contrary, there will be no refund of any amount of the Fees paid by the seller in respect of the listing fee. In short, we don't provide refunds for change of mind after 24hrs or for unsold listings.
Refunds on successful transactions differ depending on the status of the transaction.
If a transaction is completed (that is, funds have been paid or released by the buyer to the seller and assets have been transferred), the buyer and seller must reach an agreement together in the Sale Completion Area to discuss a refund and return of assets.
If funds are still in Escrow and haven't been released to the seller yet, a refund review can be requested through our Dispute Resolution Process through the Sale Completion Area. For more information on this, please check out the How do I lodge a dispute? article.