Flippa’s standard policy is that listing fees are non-refundable. However, listing fees will be refunded as required by Australian law, and beyond that at Flippa's discretion.
If Flippa issues you a refund, that refund will be paid to you using the same payment methods you used to pay any Fees to Flippa or via any other method Flippa chooses from time to time.
If you, as a Seller withdraw a Classified or Auction (where permitted by the Rules), then unless we otherwise expressly state to the contrary, there will be no refund of any amount of the Fees paid by the seller in respect of the Classified, Catalog Sale or Auction.
If you, as a buyer, wish a refund of a purchase made through a successful sale, this can be actioned through the Flippa Dispute Process so long as no transfers have occurred. Please note that disputes can only be submitted after 48 hours of a listing's closure. 48 hours after a listing closes, the link to "Dispute Sale" will become active in the Sales Completion Area for that listing. Once the dispute is submitted it is sent to Flippa's Marketplace Integrity Team for review.
If your user account has been suspended or banned; or your listing has been cancelled due to non-compliance with Flippa's Terms there is no eligibility for refund and no refunds will be paid except as required by law or at Flippa’s discretion.