How to contact our Customer Success team.

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If you need help with buying and selling on Flippa, most commonly asked questions are detailed in our Knowledge Base here.

Search using a keyword related to the issue you're having and you'll find detailed instructions how to solve it.

In the unlikely event you can not find the answer there or would like some personal assistance from our Customer Success team, please submit a help ticket here. Our Customer Success team is based around the globe and we endeavour to respond to all tickets within 24 hours, immediately if possible.

Please include as much information as you can (such as the seven digit auction number in question and any other relevant information) to allow us to answer your query as fast as possible. 

Please be aware that Flippa does not currently offer help for our customers via the telephone.

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