The comments area allows Flippa users to communicate publicly on a listing. Comments go directly to the seller and to bidders, and are visible to all future viewers of the listing.
This space gives buyers the opportunity to ask questions about the website for sale, though generally that's better done using private auction messages. It gives sellers the opportunity to add extra information to their listing. Importantly, it also allows buyers to point out details about the website that others may have missed. This may include opportunities that the seller hasn't realised or caveats that the seller hasn't disclosed, for instance.
Comments should be helpful, factual, and use neutral language. Comments may be permanently removed by moderators if they don't adhere to this. Specifically, moderators might remove:
silly or joking comments, no matter how well intentioned
negative comments about the listed property, the seller or the marketplace which fail to cite publicly available proof
accusations of dishonesty, fraud, or theft
- comments that include personal information, email addresses, or third-party account details (emails can be sent via private message given they are used to conduct due diligence)
If you post these kinds of comments to a listing, you'll get a warning. If you do it again, you risk losing your Flippa membership.
If you have a concern about another user's behaviour or suspect inappropriate conduct then you can report the comment through the "Report Comment" function under the comment.
You can also let our Customer Success team know directly at email@example.com.
If you have won the listing and have a dispute with a seller, you should follow Flippa's dispute process, but you should not attempt to further this dispute in public.
Comments may be deleted by the seller, but only if they violate these guidelines. Other users will be able to see that the seller has deleted comments and it can degrade trust in the seller and/or the quality of the listing. The seller is not permitted to delete reasonable comments, and if this deletion is brought to the attention of Flippa then we'll restore the comment and review the seller. If you feel that a comment was removed unfairly, please contact us.
UPDATED: May 17, 2018